Description
View the performance of your classes across 6 dimensions of Day, Time, Club, Class Group, Class and or Instructor. Pro Tip: there are 60+ view by combinations, when you find the one(s) you like, be sure to Save A View for faster re-use in the future!
Metrics include Class Count, Class Attendance, Average Attendance per Class, Average Utilization, and Attendance Rate by combinations of class, class group, and instructor for any date range. Sort by top and bottom performers for any of the key metrics, and export the data using the data table tab.
Drilldown to any metric, to see more details about the average attendance, classes, instructors, and day & time, as well as the demographics of who is attending and where.
Possible Uses
- Identify the most/least popular classes and instructors for class attendance for multiple clubs during a specific date range
- Hover over a block to see the trend in attendance for the 12 week period prior to the selected date range
Metric Definitions
- Class Count: the number of classes held during the time period
- Class Status: Values from your member management system. For classes in the past, if the class Reconciled flag is False, but the class Status is not canceled then the class status is "pending'.
- Attendance Count: the number of attendees to classes
- Avg Attendance Per Class: the average number of attendees to a single class
- Average Class Utilization: The percentage of available class slots that were filled by attendees. For example, if a class has 10 available slots and 5 people attended, the utilization was 50%. A class with low utilization could be unpopular or in a time slot that is not convenient.
- Attendance Rate: The percentage of class enrollees who actually attended the class. For example, if 10 people sign up for the class and 9 attend, the attendance rate is 90%. A low attendance rate could indicate a class is desirable but members have difficulty making it to the class.
A combined example is, Let's say a class has 10 available slots, 5 people sign up, and 5 people attend. That would be a 100% Attendance Rate, but only a 50% utilization rate.
- % First Time Attendees: The percentage of attendees for which a class attended in the time period was their first class ever attended.
- % Repeat Attendees: The percentage of attendees for which their first class attended was not in the time period.