Retention Rate

Description: Compare retention rates by month over a given time period based on Member Join Date for various dimensions including Club, Membership Type Group, Membership Type, Gender, Age Group, Payment Term, Join Source, Average Monthly Check-ins, and Salesperson. Dotted lines indicate overall up or down tendency of the trends. Select the Segment Compare tab to filter and view 2 graphs at once to compare results.
Possible Uses:
- Compare which member segments have the best retention rates
- Determine whether retention rates are improving or not
- Show retention rates for members that joined during a specific date range
