What is the difference between Total Check-Ins and Unique Daily Check-Ins?
Total Check-Ins: The total number of check-ins within the selected timeframe, including multiple daily checkins by the same member.
Unique Daily Check-ins: The total number of check-ins within the selected timeframe, excluding multiple check-ins on the same day by a member.
For example:
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Total94Which should you use? In general, Unique Daily Check-ins usually gives a more "honest" picture of member usage as it avoids inflated check-in numbers that may be caused by things like:
- members forgetting something in their car and scanning in again when they return (especially if member has to scan to unlock a door)
- members scanning multiple times because they don't hear/see the confirmation (in the data we commonly see multiple check-ins within seconds of each other)
If you know your club has a significant number of members who legitimately use the facility multiple times a day, you may choose Total Check-Ins as a better gauge of club usage.